Interface Categories

Digital Tutors

By mikhailvmatc

In this learning activity you'll explore what time management is, some general techniques for improving your time management skills, and the Pomodoro Method.

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IT Stress Management - Root Cause

By mikhailvmatc

In this learning activity you'll explore how finding and understanding the root cause of stressors can help reduce stress in your life.

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IT Project Management: Waterfall Methodology

By Kimberly Reed

In this learning activity, you’ll explore the Waterfall model and its application to software development.

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IT Project Management: Methodologies

By Kimberly Reed

You'll explore two unique project management methodologies for developing software.

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IT Project Management: Combined Methodologies

By Kimberly Reed

Explore how to combine Waterfall and Agile methodologies for your next software development project.

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IT Stress Management - Diet and Exercise

By mikhailvmatc

In this learning activity you'll examine how diet and exercise affect stress.

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Customer Service Skills for IT Professionals - Controlling the Conversation

By Kimberly Reed

In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.

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Customer Service Skills for IT Professionals - Engaging the Customer

By Kimberly Reed

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

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IT Stress Management - Volunteerism

By mikhailvmatc

In this learning activity you'll discover how volunteering, developing outside interests, and setting aside time for hobbies all help reduce stress.

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IT Stress Management - Setting Goals

By mikhailvmatc

In this learning activity you'll explore how to set goals based on realistic expectations.

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Customer Service Skills for IT Professionals - Communication

By Kimberly Reed

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

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Customer Service Skills for IT Professionals - Soft Skills

By Kimberly Reed

In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

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Games

Identifying and Selecting Projects

You'll focus on identifying and selecting projects. The game is designed to help IT Project Managers.

09.30.15

Request for Proposal (RFP)

You'll be introduced to project management requests for proposals.

07.13.16

Building Relationships with Customers

You'll be introduced to how to build relationships with customers and partners.

09.30.15

Proposal Marketing and Development

This game helps IT Project Managers learn about developing project proposals.

08.26.16

Proposals: Bid or No-Bid

You'll explore the risk factors to be considered when making a bid or no-bid decision.

09.30.15

Winning Proposals

You'll learn the traits of a winning proposal.

01.12.16

Proposal Contents

You'll improve your understanding of IT project proposal contents.

09.30.15

Proposals: Management Section

You'll explore the management section of a project proposal.

01.12.16

Proposals: Cost Section

You'll learn about the cost section of a project proposal.

09.30.15

Proposals: Pricing Considerations

You'll be introduced to pricing considerations when developing proposals.

08.26.16

Proposals: Minimum Requirements

You'll learn about the minimum requirements for a project's proposal.

09.30.15

Contract Types

You'll focus on the types of contracts available to contractors.

01.12.16

Contracts: Terms and Conditions

You'll learn the terminology associated with contract terms and conditions.

09.30.15

Project Objective

You'll learn about how to establish the project's objective.

01.13.16

Project Scope

You'll identify terminology and concepts associated with a project's scope.

09.30.15

Work Breakdown Structure

You'll be introduced to basic concepts of a project's Work Breakdown Structure (WBS.)

09.30.15

Responsibility Assignment Matrix (RAM)

You'll focus on the Responsibility Assignment Matrix (RAM) of a project.

09.12.16

Network Diagrams

In this game you'll identify best practices when creating network diagrams.

06.09.16

Estimate Activity Resources & Duration

You'll be introduced to estimating activity resources and activity durations.

09.12.16

Project Schedule

You'll be introduced to the Project Schedule.

09.12.16

Project Manager: Communication Skills

You'll learn why good communication skills are critical to being a successful project manager.

01.15.16

Project Manager: Interpersonal Skills

You'll learn why a good project manager needs to have strong interpersonal skills.

01.24.16

Project Manager: Stress

You'll be introduced to ways project managers can successfully manage stress.

08.04.16

Project Kickoff Meeting

You'll discover what should and shouldn't be included in a Project Kickoff Meeting.

01.13.16

Effective Project Teams

This game focuses on what makes a project team effective.

10.21.15

PM: Team Building

You'll learn how a project manager can build an effective team.

01.24.16

PM: Team Diversity

You'll learn how diversity affects a project team.

01.19.16

Team Diversity Rapid Fire

You'll learn what actions support team diversity in this quick fire game.

01.19.16

PM: Ethical Behavior

You'll learn how ethical behavior can impact a team and a project manager.

01.18.16

PM: Sources of Conflict

You'll be introduced to the sources of conflict you'll need to manage as a project manager.

10.21.15

Project Management: Conflict

You'll learn some concepts focused on project management and conflict.

01.18.16

9 Steps to Effective Problem Solving

You'll learn the nine steps to effective problem solving used by project managers.

10.21.15

Project Management: Brainstorming

You'll be introduced to brainstorming rules as part of project management.

01.24.16

Project Management: Verbal and Non-Verbal Communication

You'll be introduced to verbal and non-verbal communication.

10.21.15

PM: Written Communication

You'll learn how good written communication skills will make you a better project manager.

01.18.16

Listening Effectively

You'll learn ways to improve your listening skills in this rapid fire game.

01.24.16

PM: Status Review Meetings

You'll learn what a status review meeting is and how it's run by a project manager.

06.22.16

PM: Design Review Meetings

You'll learn about design review meetings and how they influence project management.

05.25.16

PM: Meeting Effectiveness

You'll learn some tips for holding an effective and organized project meeting.

01.19.16

Project Management: Presentations

You'll learn some tips for giving project presentations.

01.19.16

Project Management: Progress Reports

You'll be introduced to progress reports and the role they play in project management.

01.19.16

PM: Controlling Document Changes

You'll be introduced to best practices for controlling changes to a project document.

07.13.16

Project Management: Communication Plan

You'll be introduced to the project communication plans.

01.19.16

PM: Stakeholder Communications

You'll be introduced to the importance of stakeholder communications.

01.24.16

PM: Collaborative Communication Tools

You'll learn about the importance of collaborative communication tools in project management.

01.19.16

PM: Functional Organization Structure

This game focuses on project management and functional organization structures.

07.13.16

PM: Autonomous Project Structure

You'll be introduced to the Autonomous Project Structure and how it impacts project teams.

05.25.16

PM: Matrix Organizational Structure

You'll be introduced to the Matrix Organizational Structure and it's impact on project teams.

05.25.16

Organizational Structure Advantages

You'll learn some of the advantages associated with various organizational structures.

10.21.15

Organizational Structure Disadvantages

You'll learn some of the disadvantages associated with various organizational structures.

08.01.16

Web Development

INTERFACE on Wisc-Online by Wisconsin Technical Colleges is licensed under a Creative Commons Attribution 4.0 International License.

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Employment and Training Administration. The product was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The U.S. Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership. This is an equal opportunity program. Assistive technologies are available upon request and include Voice/TTY (771 or 800-947-6644). Interface Logo

Career Skills

Computer Programming

Foundational IT Skills

IT Database

IT Networking

IT Security

IT Support

Web Development

Interface

Digital Tutors

Games

Identifying and Selecting Projects

Request for Proposal (RFP)

Building Relationships with Customers

Proposal Marketing and Development

Proposals: Bid or No-Bid

Winning Proposals

Proposal Contents

Proposals: Management Section

Proposals: Cost Section

Proposals: Pricing Considerations

Proposals: Minimum Requirements

Contract Types

Contracts: Terms and Conditions

Project Objective

Project Scope

Work Breakdown Structure

Responsibility Assignment Matrix (RAM)

Network Diagrams

Estimate Activity Resources & Duration

Project Schedule

Project Manager: Communication Skills

Project Manager: Interpersonal Skills

Project Manager: Stress

Project Kickoff Meeting

Effective Project Teams

PM: Team Building

PM: Team Diversity

Team Diversity Rapid Fire

PM: Ethical Behavior

PM: Sources of Conflict

Project Management: Conflict

9 Steps to Effective Problem Solving

Project Management: Brainstorming

Project Management: Verbal and Non-Verbal Communication

PM: Written Communication

Listening Effectively

PM: Status Review Meetings

PM: Design Review Meetings

PM: Meeting Effectiveness

Project Management: Presentations

Project Management: Progress Reports

PM: Controlling Document Changes

Project Management: Communication Plan

PM: Stakeholder Communications

PM: Collaborative Communication Tools

PM: Functional Organization Structure

PM: Autonomous Project Structure

PM: Matrix Organizational Structure

Organizational Structure Advantages

Organizational Structure Disadvantages

Career Skills

Computer Programming

Foundational IT Skills

IT Database

IT Networking

IT Security

IT Support

Web Development